Mis-Sold IVA? You could be owed compensation.

Start your free check in under 5 minutes. No win, no fee. Visible Legal Marketing is an FCA-regulated claims management company working with trusted UK solicitors.

  • Regulated & experienced partners
  • No upfront fees - success-based only
  • Fast process - start in 5 minutes
Start your free check now

You do not need to use a claims management company to make a complaint — you can contact your IVA provider directly or refer it to the Financial Ombudsman Service for free.

How it works
FCA-regulated CMC (FRN 835293) • UK solicitor panel • Your data is secure

Why it can be worth checking

Could your IVA have been set up unfairly?

Some people were placed into IVAs when a different option may have been more suitable. In other cases, key risks weren’t explained properly, or the arrangement was never realistically affordable.

  • Incentives and fees.

    Some firms were rewarded more for putting people into IVAs than recommending other debt solutions.

  • Alternatives not fully explained.

    DROs, bankruptcy and informal plans weren’t always laid out side-by-side so people could compare properly.

  • Unrealistic budgets.

    Some IVAs relied on stretched income figures that were hard to maintain once everyday costs and changes in circumstances were taken into account.

Or see what happens after you submit

Why you might be owed money

How some IVAs were mis-sold

Many people were steered into IVAs that weren’t the best option for them. If any of the examples below sound familiar, your IVA may have been mis-sold.

  • Sold as a “government scheme”

    You were told it was an official government-backed solution rather than a commercial product run by a private firm.

  • High fees buried in the small print

    Fees of £3,000–£5,000 (or more) were not clearly explained upfront, or only became obvious once you were already tied in.

  • No clear explanation of alternatives

    Other options such as Debt Relief Orders, bankruptcy, payment plans or informal arrangements were not properly discussed.

  • Term quietly extended

    Your IVA ran on longer than expected, or extra payments were added, due to clauses you weren’t clearly told about.

  • Budget figures manipulated

    Income or expenditure numbers were “padded” or cut so the IVA looked affordable when in reality it was a struggle.

  • Vulnerability not taken into account

    You had health issues, caring responsibilities or other vulnerabilities that weren’t properly considered in the advice you were given.

We normally look at completed or failed IVAs. If you’re unsure what applies to you, share what you can in the form and we’ll confirm this as part of the check.

Why clients use us

Why choose Visible Legal Marketing?

We sit between you and our panel solicitors, helping you understand the process, keeping you updated and making sure everything is handled properly.

  • Authorised and data-secure

    FCA-regulated, ICO-registered and UK-based. Your information is handled in line with UK data protection rules.

  • Specialists in IVA mis-selling

    We focus on financial mis-selling cases, including IVAs, so we know what to look for in your paperwork and story.

  • Vetted solicitor partners

    We only work with UK solicitors who are experienced in this area and who agree to clear, transparent terms.

  • No upfront fees, clear success fee

    You don’t pay anything to start a claim. If your case succeeds, a success fee (typically 18%–36% including VAT) will apply.

How the IVA claim check works

A simple 3-step process — no jargon, no upfront fees, and you’re kept informed at each stage.

  1. 1

    Complete your free claim check

    Answer a few quick questions about your IVA, who set it up, and how it was explained to you. Most people finish in under 5 minutes.

  2. 2

    We review your IVA for mis-selling

    Visible Legal Marketing checks your answers for signs your IVA may have been mis-sold, and whether it meets the basic eligibility rules (completed or failed cases only).

  3. 3

    Specialist solicitor investigates

    If your case looks promising, a UK solicitor reviews it in detail, requests records where needed and keeps you updated. If compensation is secured, their success fee is deducted from the redress — there are no upfront fees.