FCA-regulated claims management

Clear, regulated help for financial mis-selling complaints.

Visible Legal Marketing works with trusted UK solicitors to review your situation and, where appropriate, help you pursue compensation on a no-win, no-fee basis.

  • FCA-regulated, UK-based support
  • Panel of specialist solicitors
  • Simple online process with updates by email or SMS/WhatsApp
IVA Claims

You do not have to use a claims management company to make a complaint. You can complain for free to your IVA provider, lender or bank and, if you are not satisfied, to the Financial Ombudsman Service.

FCA Authorisation No. 835293
No win, no fee - success-based fees only

What we help with

Our current claim types

We currently support mis-sold IVA complaints and will shortly open for overdraft claims. Both follow a simple, regulated process with UK solicitors.

IVA Claims Open for new cases

Check whether your IVA was mis-sold and, if so, explore whether you could be owed compensation. We work with specialist UK solicitors on a no win, no fee basis.

Overdraft Claims Launching soon

Soon you’ll be able to challenge mis-sold overdrafts and unfair overdraft charges with support from our panel solicitors.

Why clients choose us

Clear, regulated support — not just claims chasing

We’re FCA-regulated and work with trusted UK solicitors to review your situation properly, explain your options and, where appropriate, help you pursue a complaint.

FCA-regulated and UK-based

Visible Legal Marketing is authorised and regulated by the Financial Conduct Authority. We’re based in the UK and focused solely on financial mis-selling complaints.

Specialist solicitor network

We partner with solicitors who specialise in IVA and overdraft complaints, so your case is assessed by people who understand the detail and the regulations.

Simple process with clear updates

You provide your details once. We coordinate with the solicitor, help manage documents and keep you informed by email or SMS/WhatsApp at key stages.

Fees & your rights

We work on a no win, no fee basis. You pay nothing upfront. If your claim is successful, a success fee of 18–36% (including VAT) of any compensation may be deducted, depending on the complexity and outcome of your case.

You do not have to use a claims management company to make a complaint. You can complain directly to your IVA provider, lender or bank and, if you are not satisfied, to the Financial Ombudsman Service for free.

Many clients choose to use us because we help gather the right information, liaise with solicitors and keep the process moving so they don’t have to manage it alone.

  • 14-day cooling-off period with no fee if you cancel in time.
  • Reasonable cancellation charges may apply after this for work already carried out.
  • Full fee details are set out in your engagement documents before you sign.

What happens next

How the claims process works

A straightforward, regulated process. You share your details once, then we coordinate with your provider and our panel solicitors and keep you updated at key stages.

  1. 1

    Complete our online form

    You answer a short set of questions about your IVA or overdraft. This helps us understand your situation and whether there may be grounds for a complaint.

  2. 2

    We verify details and request information

    We check the information you’ve provided and, where appropriate, request documents from your IVA provider, lender or bank (for example, agreements, statements and account notes) so the full picture can be reviewed.

  3. 3

    A specialist solicitor reviews your case

    Once the documents are received, a specialist UK solicitor from our panel reviews your case in detail. If they believe there is a strong basis for complaint, they will prepare or approve the complaint and any supporting arguments.

  4. 4

    Complaint outcome and next steps

    Your provider responds to the complaint. If successful, compensation or other redress may be offered. If not, the solicitor can advise you on possible next steps, including whether it may be appropriate to escalate to the Financial Ombudsman Service.

Start your claim

Register your interest in making a claim

One short form to let us know about your IVA or overdraft. We’ll review your details and let you know the next steps.

Who we are

About Visible Legal Marketing

Visible Legal Marketing is a regulated claims management company focused on financial mis-selling. We help clients understand whether their IVA or overdraft may have been mis-sold and coordinate the process with specialist UK solicitors where appropriate.

Focused on clarity, not confusion

Financial products are often taken out during difficult moments — debt pressure, limited advice, rushed conversations or unclear explanations. That’s where problems start. Our role is to slow everything down, review what actually happened and give you a clear, honest view of your options.

We specialise in a small number of claim types — currently IVAs and overdrafts — because depth matters. By staying close to these areas we track lender behaviour, regulatory changes, trends in mis-selling and the real outcomes solicitors are seeing day-to-day. That lets us give you realistic expectations rather than vague promises.

  • Focused: We don’t chase every possible claim. We operate where we understand the landscape deeply.
  • Evidence-led: We gather the documents, understand the timeline and build a clear picture before anything is submitted.
  • Client-first: No pressure. If a complaint isn’t realistic or worthwhile, we’ll tell you immediately.
  • Clear communication: You know what’s been requested, what’s outstanding, and what happens next.

From your first form submission to any solicitor involvement, the process stays structured and transparent. You’ll know who’s handling your case, why certain documents are needed and how close you are to the next stage at every step.

Start Your Claim